If you change your mind about switching to Avro Energy you can cancel your switch by calling us within the 14 day ‘cooling off period’. This period begins on the day you have completed your switch application either online or on the phone.
Your welcome pack will include a summary of all information including: prices, terms and conditions and the final date you are able to switch by. It will provide you with the necessary information to review the value of our offer. You should receive this soon after completing your application to switch.
To cancel your energy switch, please call: 0330 058 2005.